If you searched for a specific address or set of coordinates in the Help Center and found no results, this is expected.
The Help Center search is designed to find documentation about product features and workflows — not real-world locations.
It does not:
Display imagery for a specific address
Show terrain data for a coordinate
Indicate data availability for a region
If you’re trying to work with a specific location, the next step depends on what you need to accomplish.
What Are You Trying to Do?
Obtain Image/Background Maps/Aerials for a Specific Area
If you want high-resolution satellite or aerial imagery for a location, use the Create Imagery Mosaic feature of Plex-Earth in CAD.
Here's a quick video on how:
Alternatively, you can send us your location (coordinates or KMZ) and we will provide some options for you.
For historical imagery, checkout our Timeviews feature.
Obtain Terrain/Elevation data (contours, mesh, points) for a Specific Area
If you need elevation data or a terrain model for a specific area, use Create Terrain feature of Plex-Earth in CAD.
Alternatively, you can send us your location (coordinates or KMZ) and we will provide some options for you.
Check Data Availability for a Region
Imagery and elevation data availability depends on the provider.
Our basic imagery and terrain providers (such as Google, AzureMaps) offer worldwide coverage and are suitable for most projects.
You can also connect to public WMS/WMTS/TMS services, extract terrain data in GeoTIFF and other supported data sources and import them in CAD using our solution. Check out the curated list we made here.
We also offer premium providers (such as Nearmap, Hexagon, Airbus, Vantor) that may offer higher resolution imagery or improved terrain data accuracy. Coverage and availability depend on the specific provider and region, as mentioned here.
To learn more about our premium providers, contact us at support@plexscape.com.
Not Sure Which Workflow Applies?
If you're unsure how to proceed, we can help.
You may send us any of the following:
The full address
The coordinates (latitude/longitude)
A KMZ file of your area of interest
Our team can review the location and provide guidance on the available options and recommended workflow.
📧 Send email to support@plexscape.com
📥Or submit a request here