Normally, after the installation of Plex-Earth, its tab should appear in AutoCAD's ribbon. In some rare cases though, it has been noted that the user might be confronted with some issues regarding its appearance.
If Plex-Earth's tab does not appear, try the suggestions below, in the following order:
1) Use the "PXV_RIBBON_FIX" command in AutoCAD's command line
2) Use the CUILOAD command and unload Plex-Earth, then close and re-open AutoCAD
Alternatively:
Type the CUILOAD command, scroll down the list, and select PXEARTH23.
After you have done that, select NETLOAD and navigate to:
C:\ProgramData\Autodesk\ApplicationPlugins\PlexEarth.2023.bundle\Contents\Windows
and select the file "PlexEarth.dll"
This should help load Plex-Earth in your ribbon.
3) Switch your AutoCAD work-space from "Drafting & Annotation" to "3D Basics" and back (or vice versa)
4) Follow the next steps:
- Close AutoCAD
- Open Windows Explorer and go to %appdata%\Autodesk
Tip: If you type %appdata% in the address bar and hit Enter it will take you to the root folder
- Search for any Plex Earth files in there (with the search bar just next to the address bar on the top, it should come up with a number of files containing "Plex" in their name) and delete them all
- Restart AutoCAD
Similarly, if Plex-Earth's tab is not showing correctly, the steps below should be followed:
1) Switch AutoCAD workspace from "Drafting & Annotation" to "3D Basics" and back (or vice versa)
2) Use the CUILOAD command and unload Plex-Earth, then close and re-open AutoCAD
3) Follow the next steps:
Close AutoCAD
Open Windows Explorer and go to %appdata%\Autodesk
Tip: If you type %appdata% in the address bar and hit Enter it will take you to the root folder
Search for any Plex Earth files in there (with the search bar just next to the address bar on the top, it should come up with a number of files containing "Plex" in their name) and delete them all
Restart AutoCAD
If you are still facing troubles, you can contact us at support@plexscape.com