TROUBLESHOOTING
Find commonly encountered technical issues and their solutions
- Plex-Earth Ribbon Missing, Empty, or Not Working
- Plex-Earth Error Messages – Causes and Solutions
- Plex-Earth Won't Connect to Service – Connectivity Troubleshooting
- How to Clean Install or Uninstall Plex-Earth
- How to Submit Your Plex-Earth Files for Troubleshooting
- 'Oops! Something went wrong! You may try to sign in again' - Sign-in Error Troubleshooting
- AutoCAD or Civil 3D Crashes or Freezes After Installing Plex-Earth
- 'Activation Code from Another Version' Error – Installing the Wrong Plex-Earth Version
- KMZ/KML Export Issues: KMZ/KML Missing, Misplaced, or Displaying Incorrectly in Google Earth
- Imagery Not Printing or Exporting to PDF Correctly
- Plex-Earth Windows or Palettes Not Appearing
- KML/KMZ File Won't Import – Format Errors
- Why Does My Imported Imagery Appear Rotated?
- BricsCAD Command Line Not Responding to Plex-Earth Commands
- Plex-Earth Fails to Start – Windows Management Instrumentation (WMI) Error